During the pandemic, the Social Security Administration continues to provide services. Visit www.ssa.gov/onlineservices to apply for benefits, to establish or change your direct deposit, to change your address, or to obtain proof of benefits.
If you need other critical assistance, visit their Field Office Locator for your local office. Service is offered between 9:00 a.m. and 4:00 p.m. Monday through Friday, and wait times might be longer than usual.
If you cannot use the online services or reach your local office, please call 1-800-772-1213, between 8:00 a.m. and 5:30 p.m. Monday through Friday, where you may be able to take care of your business by using the automated telephone services.
For additional information, visit the COVID-19 page at www.ssa.gov/coronavirus.
As always, remind your staff and clients to be vigilant of telephone scams. For more information, please view Social Security’s PSA addressing the telephone impersonation scheme online at www.youtube.com/socialsecurity.