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First Friday Hot Issue Summary – July 9, 2021

  • Published on Jul 15, 2021
  • by Jennifer Davis
Don Barg requests that any issues for the IRS Stakeholder Liaison be forwarded to him. "These can be issues for the local business operating units or any type of issue you are incurring with IRS policies, practices or procedures in general."

Contact Don at



We Want You to Know

Please visit IRS Operations During COVID-19: Mission-critical functions continue for the latest Coronavirus updates.  This page is updated regularly with latest news on IRS actions. As of June 25, 2021, it shows we had 16.7 million unprocessed individual returns in the pipeline.

Unprocessed returns include tax year 2020 returns such as those:

  • requiring correction to the Recovery Rebate Credit amount or
  • ·validation of 2019 income used to figure the Earned Income Tax Credit (EITC) and Additional Child Tax Credit (ACTC).

Tax Forum: IRS Nationwide Tax Forums Information: Begins on July 20

A Closer Look:
Darren Guillot, Commissioner, Small Business/Self Employed (SB/SE) Collection, highlights the  features of the newly designed IRS collection letters - simplified language, topics grouped into specific sections, and self-help options that allow more taxpayers to resolve their account issues themselves.  Redesigned Collection Notices Empower Taxpayers and Increase Payment Compliance


Advance Child Tax Credit:
To help people understand and receive this benefit, the IRS has created a special Advance Child Tax Credit 2021 webpage to provide the most up-to-date information about the credit and the advance payments. The page features links to the Non-filer Sign-up Tool, the Child Tax Credit Eligibility Assistant, and the Child Tax Credit Update Portal.  For answers to questions about the AdvCTC visit FAQs on the 2021 Child Tax Credit and Advance Child Tax Credit Payments


Tax Pro Account
The IRS is expecting to introduce the Tax Pro Account application on July 18, 2021. The Tax Pro Account will be an online interface for professionals, with an interface for taxpayers, that allows the establishment and management of the taxpayer/tax professional relationship. The application will allow a tax professional to enter a request for POA or TIA that will be sent to the taxpayer for approval or rejection, and submission to CAF. The process is fully electronic, and most requests will be immediately written to the CAF database. Tax Pro’s will still have the availability to use the current established options to make requests such as: Submit forms 2848 and 8821 online tool, fax or mail into the CAF.

Publication 5533 Why You Should Create an IRS Online Account

Publication 5533-A How to Submit Authorizations Using Tax Pro Account and Online Account

Publication 5533-B Benefits of Tax Pro Account and Digital Authorizations


Taxpayer Advocate (SAMS):
If you have a “big-picture” problem with the IRS or the tax law, you can report it to the Systemic Advocacy Management System (SAMS). Report systemic issues that:

  • Always affect multiple taxpayers.
  • Don’t apply to just one taxpayer (but if you personally have an unresolved IRS problem, TAS may be able to help);
  • Involve IRS systems, policies, and procedures.
  • Involve protecting taxpayer rights, reducing burden, ensuring fair treatment, or providing essential taxpayer services.

Find out more about SAMS: Systemic Advocacy Management System (SAMS) | Internal Revenue Service (