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IRS creates new Chief Taxpayer Experience Officer position; Ken Corbin to lead new focus to improve service to taxpayers

  • Published on Jan 27, 2021
  • by IRS
Corbin will assume this new role while also continuing his work in W&I, which includes overseeing the nation's annual tax filing season set to begin February 12, 2021. This approach will ensure continuity during a critical filing season while also moving elements of the Taxpayer First Act forward.